Alberta One Call

When Should You Contact Alberta One-Call?

Alberta One Call is a free service provided so that contractors and homeowners can assure the safety of those doing any work that involves excavating or digging of any type.  Whether you are landscaping, building a new fence or deck, or simply planting a garden, disturbing the ground on your property can cause damage to a buried utility.  Some utilities are buried mere centimeters below the surface.

The result of a contact with a buried line can range from loss of an essential service for you or your neighbours to serious injury or fatalities. The financial costs of repairing any damage you cause to a buried utility will be borne by you, so it is your responsibility to ensure that Alberta One Call is contacted.

Before you disturb the ground for any reason:

Know What’s Below

Contact Alberta One-Call to request that the buried utilities on your property be located and marked at least two full working days before you plan to dig. Remember that during the busy Spring or Fall seasons, it may take longer for utility owners to respond, so contact them early.  Alberta One Call can accept your request up to 14 days in advance, or within a couple of days in the slower seasons.

Know What to Do

Alberta One-Call has a Homeowner’s Guide to their services on their website which will clarify how to contact them and when you need to.  Their Homeowner’s Handbook, linked below, is a terrific guide for why and when to contact them for your project.

South Calgary Dreambuilders recommends always contacting Alberta One Call

Whether you are digging a flowerbed or a fence line, you could damage a buried utility line   which could cost you money or your life.  Have a look at their handbook for contact information.

You can also go directly to the Alberta One Call website to submit a locate request.

So, How Much Will This Cost?

Absolutely nothing, unless for some reason you decide not to call Alberta One Call and hit a line while excavating.

Alberta One Call is a private, not-for-profit corporation primarily concerned with safety and the prevention of damage to underground utilities. Those intending to disturb the ground, whether they are private homeowners or public contractors, can reduce the risk of personal injury and property damage by using the Alberta One Call service. Operators of buried utilities, by being members of the Corporation, reduce the risk of utility damage, service disruption, environmental contamination, loss of product and potential disaster.

Full utilization of Alberta One Call has distinct financial benefits to the digging community, the general public and members of the Corporation. Damage to buried utilities can lead to fatalities, personal injuries, environmental contamination, lawsuits, repairs, product losses, disruptions of essential services and evacuations.

Alberta One Call is working in three distinct areas toward the prevention of damage to buried utilities.

  • Promoting membership in the Corporation.
  • Promoting the use of the Corporation’s service to the digging community
  • Promoting public awareness of:
    • the inherent dangers of disturbing the ground,
    • the need to “Call or Click Before You Dig”,
    • the need to hand expose when working near buried utilities and,
    • the need to “Dig Safely”.

Alberta One Call is the largest and longest-serving one-call service in Canada, with over 700 registered member companies.  They transmit close to two million notifications of excavations out to those members each year.

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